Some venues must have a COVID Check-in Marshal at all public entrances when the venue or facility is permitted to open. Which venues must use a COVID Check-in Marshal? Venues are encouraged to contact security or the police if support is required.

If the person does not comply with the request, the COVID Check-in Marshal is not required or encouraged to enforce the refusal of entry. If a person refuses to show evidence of a successful check in, the COVID Check-in Marshal can ask that person not to enter the venue. A COVID Check-in Marshal can only request that people entering show them confirmation of a successful check-in and cannot compel anyone to do so. Last updated: 13 October 2021 What is a COVID Check-in Marshal?Ī COVID Check-in Marshal is an employee responsible for ensuring each person who enters a venue uses the Service Victoria QR code to check in on arrival (or an alternative record keeping method, where relevant).